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Policies
 

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE (www.dig-x.com).
 
Your use of this site constitutes acceptance of these Terms of Use as at the date of your first use of the site, and each time thereafter.
The information provided on this site is free of charge and for informational purposes only. By using this site, you accept the Legal Notices and Terms of Use set forth below, without limitation or qualification. 
Dig-x reserves the rights to change these Terms of Use at any time.

Dig-x is the trading name of Robpin Limited, a company registered in England & Wales and limited by shares. Company Number 09667102.

These are the Terms of Use which govern access to and use of the dig-x website (“the website” (www.dig-x.com). Our Privacy Policy explains how dig-x uses any Personal Data (as defined in the GDPR 2018/ DPA 2018 you transmit to dig-x and what your obligations are in relation to such Personal Data.

Regulatory Information required by the Electronic Commerce (EC Directive) Regulations 2002 Registered Office Address for dig-x : Dig-x registered office is:  Unit 19 Hollins Business Centre, Rowley Street, Stafford, ST16 2RH

Email: info@dig-x.com All general enquiries should be directed to the email address above.

The Terms of Use are governed by and construed in accordance with English law. You and dig-x each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of these Terms of Use or related to a visit to our website.

DISCLAIMER

We reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable for any loss or damage caused if for any reason our website is unavailable at any time or for any period.

Please note that you access and use the website at your own risk. Dig-x is not responsible for any type of loss or damage which you may sustain as a result of accessing and using the website. You are responsible for ensuring that all persons who access our site through your Internet connection are aware of these Terms of Use, and that they comply with them.

Dig-x does not permit any third party to operate a link to the website nor does it permit any third party to frame the website without obtaining dig-x’s prior written consent.

Privacy Policy

This is a statement of Data Protection Compliance adopted by Robpin Limited T/A dig-x for undertaking IT consultancy projects for clients.

Dig-x will, whilst providing IT consultancy projects, collect and use personal information which must be dealt with properly, in any manner that it is collected, recorded and used; whether on paper, in a computer, or recorded on other material.

We regard the lawful and correct treatment of personal information by the company as critical in maintaining the confidence of our clients; we therefore treat personal information lawfully and correctly.  

We therefore strictly abide to the Principles of Data Protection, as set out in the Data Protection Act 2018 (DPA) and the General Data Protection Regulations 2018. Specifically, the Principles require that personal data:

 (1) Shall be processed fairly and lawfully and, in particular, shall not be processed unless at least one of the conditions of schedule 2 DPA are met, or in the case of sensitive personal data, at least one of the conditions in Schedule 3 DPA are met.  

(2) Shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes

(3) Shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed

(4) Shall be accurate and, where necessary, kept up to date

(5) Shall not be kept for longer than is necessary for that purpose or those purposes

(6) Shall be processed in accordance with the rights of data subjects under the Act

(7) Shall take the appropriate technical and organisational measures  against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

(8) Shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Modern Slavery

Pursuant to Modern Slavery Act 2015, modern slavery is both a crime and a violation of fundamental human rights. It can take various forms, all of which have in common the deprivation of a person's liberty by another to exploit them for either personal or commercial gain. 

Dig-x maintains a zero-tolerance approach to any type of slavery including forced or compulsory labour, servitude, human trafficking. Dig-x is committed to acting ethically and with the highest integrity in all our business dealings and relationships. In doing so, we implement and enforce effective systems and controls to ensure modern slavery does not encroach within our business place or indeed with any of our supply chains. 

Transparency within dig-x ensures that our own business and its supply chains are scrutinised to tackle modern slavery so that we are consistent with the obligations under s54 of the Modern Slavery Act 2015. 

We expect the same exacting standards from all our contractors, suppliers and other business partners and dig-x to this end it contractually includes specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children with all its third-party suppliers.

Diversity and Social Mobility

At dig-x we consider diversity collaboration as being a core strength of our business. As such we treat colleagues, clients, business partners and suppliers with the highest level of equality regardless of their race, religion, belief, sexual orientation, social circumstances, gender, disability, culture or age.

 

We lead by example when employing staff, which is why 40% of the board is female, and has British Asian representation. We also celebrate a wide range of ages and qualifications (ranging from state school to masters degree).

 

Diversity influences our decisions and the way we accomplish this is by giving individuals ownership and responsibility to provide their views in a professional manner, and actively pursuing inclusion through frequent and regular meetings at both board level and team meetings level.

 

Our commitment to diversity extends to our suppliers. We have created a business case for supplier diversity which aligns with our own strategy of inclusion, and positively seek to engage with suppliers who can demonstrate their own diversity.

 

We also source from known diverse supplier business connections such as the Federation of Small Business and British Chambers of Commerce.

Cookies

A cookie is a simple file text that is stored on your computer or a mobile device by a website’s server and is unique to your web browser. This helps the website improve your user experience by enabling that the website remembers you, it may store your login details, and help with the interaction between you and the website.   

 

We understand that some people find cookies intrusive and therefore it is possible to block or delete cookies, should you prefer.  

 

Data processing of Client information

The information collected will be used in accordance with applicable laws for the following reasons:  

  • To provide you with our services  

  • Legal compliance requirements  

  • For internal analytical review to improve our services  

  • Share non-personal information with third parties for statistical data only.  

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We do NOT:  

  • Disclose personal information to other third parties. 

Legal Liability:

The website and the content of the website are provided for general information purposes only and does not constitute legal advice. Whilst dig-x has taken every care in the preparation of the website and the content, dig-x cannot guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, dig-x makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof).   

 

Dig-x excludes all liability (other than for death or personal injury caused by its negligence) in relation to the website and the content, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill). Dig-x makes no claims or representations that any or all of the content may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the content and the website is directed solely at consumers and/or businesses who access the websites from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the website from outside England or Wales, you do so at your own risk and are responsible for compliance with the local laws governing websites and internet use.  

Data Security

At dig-x we strive for the very best in information security. Our online and case management systems include:
Industry standard software protection from cyber attack.

All emails and data are encrypted to level 256 - bit.

Data is subjected to vulnerability management process, actively scanning for security threats, using the very latest spam, antivirus, malware and ransomware software available. 

Once screened, data is stored in a Tier 3+ 2N UK data centre, which has 24 hour physical manned security on the site. 

All data centres are ISO90001:2008, OHSAS 18001:2007 and ISO/IEC 27001:2005 compliant and accredited. 

DIG-X Offices are ISO/IEC 27001 Security Compliant

Network security is provided by Juniper and Cisco industry standard firewalls. 

All dig-x staff undergo security clearance checks and training.  

Privacy modifications and contact:

This page holds the updated version of our privacy policy. As with all good policies, there are changes and improvements on occasion. Please use the contact form should you wish further information. 

Copy Right Notice

Intellectual Property

All copyright and other rights (including database rights, trademarks (whether registered or unregistered) and all other intellectual property rights) in and to the website and its contents (which for the avoidance of doubt shall include all information contained in or available from the website such as text, graphics, case studies and logos (“the Contents”) are owned by or licensed to or are otherwise used by dig-x as permitted under applicable laws. 

Unless dig-x explicitly states otherwise in writing, you may use, view, download, copy or print the contents of the website provided that it is solely used by you for the purpose of enquiring about the services provided by dig-x and provided that you do not change or delete any copyright, trademark or other proprietary notices on such content. 

You must not modify the paper or digital copies of any materials which you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Under no circumstances may you use any Contents in a manner that may give a false or misleading impression of dig-x.

You must not use any part of the contents on our website for commercial purposes without obtaining a licence to do so from dig-x or our licensors.

You agree not to copy, reproduce, store in any medium (including in any other websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of the website or edit any part of the website other than as permitted above without obtaining dig-x’s prior written consent.

Data Processing of Client Information

The information collected will be used in accordance with applicable laws for the following reasons:

To provide you with our IT Consultancy Projects

– Legal compliance requirements

– For internal analytical review to improve our services

– Share non-personal information with third parties for statistical data only.

We do NOT:

– Disclose personal information to other third parties.

– Hold your bank details.