Our valued partner, a business that manages and administrates circa £80bn in life and pensions policies for their 3-4 million active customers, was running business critical systems on technology and infrastructure that was circa 20 years old. Although still functional, they had prioritised the maintenance and functional changes of the system over upgrading key infrastructure and tools. This created a technical debt at the core of their business, creating medium to long term risk for their customers. The applications and infrastructure were experiencing production stability issues, which meant it could not be ran in the cloud or scaled cost-effectively. Costs to maintain the infrastructure were progressively increasing due to legacy software and infrastructure no longer being vendor supported.